These Terms and Conditions govern your use of the kaya96 platform. By registering an account or accessing any service offered by kaya96, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
In these Terms and Conditions, the following definitions apply:
2.1 By creating a kaya96 account or accessing any part of the kaya96 platform, you confirm that you have read and understood these Terms and Conditions in full and that you agree to be legally bound by them.
2.2 If you do not accept these Terms and Conditions in their entirety, you must immediately cease using the kaya96 platform and close any account you hold with us.
2.3 These Terms and Conditions are supplemented by the kaya96 Privacy Policy and any game-specific or promotion-specific rules published on the Platform. In the event of a conflict between these Terms and Conditions and any supplementary document, these Terms and Conditions shall prevail unless the supplementary document expressly states otherwise.
2.4 kaya96 reserves the right to amend these Terms and Conditions at any time. Continued use of the Platform following notification of an amendment constitutes acceptance of the revised terms. It is your responsibility to review these Terms periodically.
3.1 Age Requirement. You must be at least 21 years of age to register a kaya96 account and access any gaming or betting service on the Platform. By registering, you confirm that you meet this requirement. kaya96 reserves the right to request age verification documentation at any time and to suspend or close accounts where the age requirement is not met.
3.2 One Account Per Person. Each player is permitted to hold only one registered kaya96 account. Duplicate accounts are strictly prohibited and may result in account closure and forfeiture of balances. If you believe a duplicate account has been created in your name without your knowledge, contact kaya96 support immediately.
3.3 Accurate Information. You must provide accurate, current, and complete information during registration, including your full legal name, date of birth, email address, and any other information required for KYC (Know Your Customer) verification. Providing false information is a material breach of these Terms and may result in account closure.
3.4 Jurisdiction. You are responsible for ensuring that your use of the kaya96 platform complies with all laws and regulations applicable in your jurisdiction. kaya96 is not regulated by Malaysian authorities. Malaysian players access the Platform under the terms of the Curacao eGaming licence and do so at their own legal risk.
3.5 KYC Verification. kaya96 reserves the right to require identity verification at any stage. Documents typically requested include a copy of a valid government-issued photo ID (MyKad, passport), proof of residential address, and payment method verification. Withdrawals may be suspended pending completion of KYC review.
4.1 You are solely responsible for maintaining the confidentiality of your kaya96 login credentials. You must not share your username, password, or two-factor authentication codes with any third party.
4.2 Any activity conducted through your account — including bets placed, deposits made, and withdrawal requests submitted — is your sole responsibility. kaya96 is not liable for losses resulting from unauthorised access to your account where you have failed to maintain appropriate credential security.
4.3 You must notify kaya96 support immediately if you suspect unauthorised access to your account or if you believe your credentials have been compromised. kaya96 will take reasonable steps to secure your account upon notification, including temporary suspension pending investigation.
4.4 Your kaya96 account is personal and non-transferable. You may not sell, assign, transfer, or otherwise deal in your account or any account balance to any other person.
5.1 Supported Payment Methods. kaya96 accepts deposits and processes withdrawals via FPX, Touch 'n Go eWallet, Boost eWallet, Maybank2u, CIMB Clicks, Public Bank, Visa, Mastercard, and USDT. Supported methods may change without prior notice.
5.2 Currency. All account balances, deposits, and withdrawals are denominated in Malaysian Ringgit (MYR). Transactions in other currencies may be converted at a rate determined by kaya96 or the relevant payment provider at the time of processing.
5.3 Minimum Deposit. The minimum deposit amount is RM 20 unless otherwise specified in a current promotion. kaya96 reserves the right to modify minimum and maximum transaction limits at its discretion.
5.4 Withdrawal Processing. Withdrawal requests are subject to completion of KYC verification. kaya96 processes withdrawal requests within the timelines disclosed at the time of the request. Processing times may vary depending on the payment provider and any ongoing account review. kaya96 reserves the right to conduct additional verification checks before processing any withdrawal.
5.5 Source of Funds. You warrant that all funds deposited to kaya96 are legitimately obtained and that you are the authorised holder of the payment method used. Deposits made using third-party payment accounts may be declined or refunded.
5.6 Inactive Accounts. Accounts with no login activity for a period of twelve consecutive months may be classified as inactive. A monthly administrative fee may be applied to inactive accounts. kaya96 will notify you to the email address on record before applying any fee.
6.1 kaya96 offers promotional bonuses, free spins, and cashback incentives from time to time. All promotions are subject to specific terms and conditions published at the time of the offer, including wagering requirements, eligible games, minimum odds, time limits, and maximum withdrawal amounts derived from bonus funds.
6.2 Bonus funds and real-money funds are tracked separately in your kaya96 wallet. Unless the specific promotion terms state otherwise, real-money funds are used first when placing bets.
6.3 kaya96 reserves the right to void bonuses, free spins, or associated winnings if there is evidence of bonus abuse, including the use of multiple accounts, systematic low-risk betting patterns designed to clear wagering requirements without genuine play, or any conduct that kaya96 determines to be contrary to the spirit of the promotion.
6.4 kaya96 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice, subject to honouring obligations already accepted by players under the original promotion terms.
7.1 All games available on the kaya96 platform are provided by third-party game studios that hold independent certifications from accredited testing laboratories including eCOGRA, GLI (Gaming Laboratories International), and BMM Testlabs. Random Number Generator (RNG) integrity is independently audited.
7.2 In the event of a technical error, disconnection, or malfunction during a game session, kaya96 will attempt to resolve the situation in accordance with the relevant game provider's malfunction policy. kaya96 is not liable for losses resulting from third-party game provider technical issues beyond its reasonable control.
7.3 Theoretical Return to Player (RTP) percentages are disclosed for each game and represent long-run statistical averages across a large number of game rounds. RTP figures do not guarantee individual session outcomes.
7.4 kaya96 prohibits the use of software tools, scripts, artificial intelligence, or any automated systems designed to gain an unfair advantage in any game or betting market. Detection of such activity will result in immediate account suspension and forfeiture of funds.
The following conduct is expressly prohibited on the kaya96 platform:
Violation of these prohibitions may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities where applicable.
9.1 kaya96 is committed to responsible gaming. Players must be 21 years of age or older. If you believe that gambling has become a problem, kaya96 provides the following tools, accessible free of charge from your account settings:
9.2 For professional support resources available in Malaysia, please visit the kaya96 Responsible Gaming page.
10.1 All content on the kaya96 platform, including but not limited to the kaya96 name, logo, website design, software, text, graphics, game interfaces, and promotional materials, is the intellectual property of kaya96 or its licensors and is protected by applicable intellectual property laws.
10.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the kaya96 platform for personal entertainment purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the kaya96 platform without express prior written consent from kaya96.
11.1 The kaya96 platform is provided on an "as is" and "as available" basis. kaya96 makes no warranty, express or implied, regarding the uninterrupted availability, error-free operation, or fitness for a particular purpose of the Platform.
11.2 To the fullest extent permitted by applicable law, kaya96 shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform, including but not limited to loss of funds resulting from technical failure, loss of data, or business interruption.
11.3 kaya96's aggregate liability to any player in connection with these Terms and Conditions shall not exceed the total amount deposited by that player in the thirty (30) days immediately preceding the event giving rise to the claim.
11.4 Nothing in these Terms and Conditions limits kaya96's liability for fraud, gross negligence, or any liability that cannot be excluded under applicable law.
12.1 These Terms and Conditions are governed by and construed in accordance with the laws applicable under the Curacao eGaming licensing jurisdiction.
12.2 In the event of a dispute between you and kaya96, you should first contact kaya96 support to seek an informal resolution. kaya96 will use reasonable endeavours to respond to your complaint within 5 business days.
12.3 If a dispute cannot be resolved through the kaya96 internal complaint process, you may escalate the matter to the Curacao eGaming licensing authority, which provides a formal player dispute resolution mechanism. Details of the escalation pathway are available upon request from kaya96 support.
13.1 kaya96 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where amendments are material, kaya96 will notify registered players by email to the address on record or by posting a notice on the Platform.
13.2 The effective date of any amendment will be stated clearly in the revised Terms. Continued use of the kaya96 platform following the effective date constitutes acceptance of the amended Terms.
13.3 If you do not agree to any amendment, you must cease using the Platform and may request account closure by contacting kaya96 support. Any real-money balance remaining in your account at the time of closure will be returned to you via your registered payment method, subject to completion of any applicable KYC requirements.
For all enquiries relating to these Terms and Conditions, account matters, or to submit a formal complaint, please contact the kaya96 support team:
Six things every kaya96 member should know
kaya96 enforces a strict minimum age of 21. Age verification documentation may be requested at any time. Accounts found to be held by underage players will be closed immediately with all deposits returned.
Your real-money wallet balance is held separately from kaya96 operational funds. This means your balance is protected even in the unlikely event of operational difficulties on the platform side.
Every game title on kaya96 is sourced from providers certified by eCOGRA, GLI, or BMM. RNG integrity is independently verified. Published RTP figures reflect the actual certified payout percentages.
All kaya96 promotions carry clearly published wagering requirements, eligible game lists, time limits, and maximum cashout caps. There are no hidden conditions in kaya96 bonus offers.
All personal and financial data collected by kaya96 is processed in accordance with the kaya96 Privacy Policy. Data is not sold to third parties. Connections are encrypted using 256-bit SSL/TLS at all times.
Unresolved disputes can be escalated to the Curacao eGaming licensing authority. kaya96 is committed to good-faith resolution of all player complaints within published response timelines.
If anything in these Terms and Conditions is unclear, our support team is available 24/7 via live chat or email. We'd rather you understand the rules before you play than discover a misunderstanding after the fact.
Operated under international gaming licence (Curacao eGaming). Not regulated by Malaysian authorities. Play responsibly.